Duties

• Serves as the point of contact for the day-to-day front office operations of a veterinary clinic. Coordinates with clinic management to establish clinic schedule and appointment availability.
• Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment.
• Updates the existing medical record or collects sufficient information to prepare new record. Provides concise accurate information to veterinary care provider on nature of the visit.
• Dispenses medications, annotates prescriptions and refills prescriptions in accordance with facility policies and procedures.
• Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents. At various times, orders, receives, and inventories veterinary supplies and pharmaceuticals.
• Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Ability to work occasional Saturdays for special events.
• Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
• Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
• A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
• Appointment is subject to the completion of a favorable suitability determination.

How You Will Be Evaluated

• Benefits

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents must be submitted with your application:
  

  • Resume

  
  
  The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  

  • Cover Letter
  • DD-214/ Statement of Service
  • DA 3434
  • DD 214 or DD 1300 to support Spouse/Parent use of Outside Applicant Veteran Priority
  • Transition Assistance Stamp Card for Involuntarily Separated Military Preference / DD Form 1173 to support Family Member’s use of Preference
  • Other (4)
  • PCS Orders
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

• How to Apply

  You may submit your application package using one of the two methods identified below:
  
  1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): O2NAFAV-24-12537704. Announcement closes at 11:59 PM Eastern Time on 09/16/2024 to receive consideration.
  
  

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12537704

  
  

  • Complete the online application, verify the required documentation is included with your application package, and submit the application.

  
  

  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.

  
  

  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

  
  

  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

  
  2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.
  
  Department of the Army Nonappropriated Fund Instrumentalities are Equal Employment Opportunity Employers.
  
  Department of the Army provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, notify the servicing NAF HRD. Requests for reasonable accommodation are made on a case-by-case basis.
  
  An individual who was required to register with Selective Service and who has not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.
  Please check out our Applicant Information Kit:

  • It contains additional information applicants may find useful when applying for our jobs (To view kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf).

  Agency contact information

  APG NAF HRO GVMP/FSH

  Fax

  4102781179

  Email

  [email protected]

  Address

  AV-NAF-W03HAA US ARMY PUBLIC HEALTH CENTER
  Do Not Mail
  Aberdeen Proving Ground, MD 21005
  US

  Next steps

  Notice for Healthcare Access and Availability:

  • If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12.
  • If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for Early Intervention Services (EIS) will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI1342.12 and DoDM 1342.12.
  • Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.

  
  Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.